No matter how big or small your company is, if you have collections due, it’s important that you hire a collection lawyer in New York. But before you do that, you also need to make sure that the lawyer meets a certain checklist. What does this checklist include? We will take a look at that in the blog.
The services provided:
You cannot hire a collection agency without a proper understanding of what the lawyer or agency will do for you. It is important to note that not all agencies will provide services that are worth your money. There have been many complaints by businesses that the agencies they hired stopped their collection efforts after making just a few calls. So, to make sure you get the most value for your money, you should properly go over what they will perform for you. If you are not happy with their services, it’s time to look for another one.
There is transparency:
Of course, you should have all the details of the collection inventory, the progress, and a way to check the status whenever you want. Some agencies will give you access to a client portal where you can check all these things. But hardly any agency will be transparent about the efforts and the calls they made. Be sure to ask the collection firm if they will also provide these details.
Check out their reviews:
Negative evaluations are typical while researching collection agencies owing to the nature of the business. The call-to-complaint ratio can be used to evaluate an agency’s ethics. The IC System, for example, has a ratio of 1 complaint for every 93,345 contacts (0.00107%). Look for companies that conduct customer surveys to ensure professional and ethical treatment.
Other things to consider:
As a client, you should also take a look at their reputation through the BBB. See if there is a good rating, accreditation, and awards. Moreover, the agency should also have a local license. This will make sure that there is a legal contract and that there is an opportunity for wide revenue collection.
We hope the above checklist is of some help to you. To have better clarity on what the agency and the lawyer will do for you, be sure to ask them in the very first consultation in New York.